Shipping & Order Tracking: 865-933-5031 ext: 222
Orders to be shipped “Same Day” must be placed by 3PM Eastern Time. Please call to confirm receipt & shipping of UPS RED, BLUE or ORANGE shipments Most orders will be shipped within 3 working days. If items are backordered, they will be shipped as soon as available Unless otherwise specified, all orders will be shipped via most economical carrier, pre-pay and add COD orders will be shipped complete to avoid additional cost to the customer In the event merchandise is damaged during shipment, notify the carrier and a Dalton representative within 24 hours to ensure the claim is handled promptly


Credit Cards: We accept Visa, MasterCard, and American Express
Checks/Money Orders: With mail-in orders, an additional 1.5% will be added to avoid additional COD fee COD: Must have company check, cashier’s check or money order upon delivery. A fee of $10 per package for small package and 10% for freight orders will be charged Net 30 can be applied for by requesting a credit application. The credit application requires 3 references and 2 bank references. The normal approval time is 3-10 business days


The products listed on our website and in our catalog carry a warranty from the manufacturer not from DBH Wholesale. Therefore, any item sent back for such reason will be at the decision of the manufacturer. Items that have been altered or disassembled will be cause for the warranty to be voided. Returns found to be due to improper application or misuse (i.e. bent rods) will not be covered by the warranty.

Dalton does not provide engineering advice, product design advice, or application assistance. DBH Wholesale is not responsible for determining the feasibility of customer’s product design or application. The customer should rely on their own engineers to determine safety or application of items sold by DBH Wholesale in their product line.


All prices are subject to change without notice. DBH Wholesale will advise of any price discrepancies prior to shipping any items to the customer. We cannot be held responsible for any catalog misprints, but will advise of incorrect information before shipping any items. Mixing product quantities is not allowed on all items or product categories. Please ask your Dalton representative for specific information.